Help finding customer number

yborcentro

Hello,

I had a half fare care several years ago and would like to buy another but I cannot locate my customer number. I have tried to call, from US, the help number (+41 0848 44 66 88) but cannot get through from US. Is there ma number to call to reach customer help?

Thank you!

ZoeS

Hello yborcentro,

Thank you for your inquiry.

We can be reached from abroad on the number +41 848 44 66 88. We receive many calls this way every day. If this does not work, you can use the number +41 51 225 78 00. Thank you for your patience.
If you still know your Swisspass login, you can see your customer number at sbb-tickets.cc/de/angebote/swisspass-karte under Customer data.

Have a nice day.

Kind regards, Zoe