Hello, I have questions for refund tickets.

HyeonjuLee

I buy supersaver ticket for interaken-basel sbb, but I want to change it for interaken-paris ticket.

Can I refund it and re-buy ticket?

If not and I have to buy additional ticket for basel-paris, Can I board a connecting flight for the next train when the train is delayed?

RolandP

Hello HyeonjuLee

You can easily buy a Basel to Paris ticket and combine it with the Interlaken to Basel SBB Supersaver ticket. In the unlikely event of a train delay, the ticket remains valid, however, it must be exchanged at the Basel SBB ticket office.The SBB train services are reliable, and a delay on the Interlaken to Basel SBB line is rather rare.

I wish you good travel.

Kind regards,
Roland

HyeonjuLee

RolandP

Hello! Thanks for your kindness.

So can’t I refund my supersavor ticket?

basel-paris ticket expensive than interlaken-paris, so I want to change cheeper one😔

Best regards, Lee

RolandP

Hello HyeonjuLee

You can try to do so. Simply keep in mind, there will be an administration fee of CHF 10 per refund request. And, to request a refund, you must first buy the new Interlaken to Paris ticket that serves as a proof of a new ticket when requesting a refund.

Refund of tickets purchased online and via mobile | SBB help & contact

Kind regards,
Roland