They charged us saver day pass instead of Supersaver pass

LoreBillen

Hello, today me and 2 of my friends took the train from Geneva airport to Verbier. We specifically asked for a ticket for the next train, meaning the Supersaver pass. They charged us (at the counter) the saver day pass instead. Because we were in a hurry to catch the next train, we only realized this afterwards. Is there any possibility to get a refund for the amount we payed too much?

kind regards, Lore

kind regards, Alexander

NicolasK

Hi LoreBillen

Thank you for your request.

You can only buy a supersaver offer online or on the application. At the station counter, you pay the normal price. A refund of the difference is not possible.

Thank you for your understanding and good afternoon.

Regards
NicolasK