Hi Eri
If you still don’t have SwissPass Card you can purchase one on sbb-tickets.cc with the identity check as part of the purchasing process. To complete the check, you will need a passport or an ID card and a smartphone with a camera. You will also need a recent, high-quality, digital passport photo.
For further questions please call our Contact Center on 0041 848 44 66 88 (CHF 0.08/Min. - 24h / 7 days per week) so we can better advice you. If this number doesn’t work, please try 0041 51 225 78 00.
Best wishes. EllenvS.