Correction needed in Swizz travel pass

Nitin

Hi, I made a small mistake (date of birth) while purchasing a swizz travel pass.
Can you please do the correction:
(Redacted by SBB Admin. Reason: personal data)
(Redacted by SBB Admin. Reason: personal data)
Swiss Travel Pass 4 days
Valid:
18.09.2021 00:00 –
22.09.2021 05:00
Sold:
13.09.2021 22:22:40
Ticket-ID:
(Redacted by SBB Admin. Reason: personal data)
Reference no.:
(Redacted by SBB Admin. Reason: personal data)
Order no.:
(Redacted by SBB Admin. Reason: personal data)
Article no.:
6705

Correction needed in date of birth: (Redacted by SBB Admin. Reason: personal data)

VlaznimA

Hello Nitin

The SBB Community is the wrong contact channel for your request. Please contact our Contact Center on 0041 848 44 66 88 (CHF 0.08/min.). If the number does not work, please try 0041 51 225 78 00 or via the contact form on sbb.ch/contact.

Greetings, VlaznimA.

Nitin

VlaznimA Thanks for the clarification. The 1st number was not connecting (from France) hence I posted here, thinking that anyone from Customer support might see the message.

Sanya1

Nitin

Hi,

I have the same issue with birthyear. How did they modify? Is it okay to not modify or it will be a problem?

Kindly answer.

DafineM

Hello @Sanya1

Please contact our customer service on +41(0)848 44 66 88 (CHF0.08/min). Our agents will check the information and can cancel the incorrectly booked ticket if necessary.

I wish all the best

Greetings, DafineM