Error NTW 503

Hanksy78

Tried to buy my ticket in the App. Got this error message. Cannot log in or buy tickets- was working fine last week.

any ideas how to fix this?

thank you!

Cdosramos

Unfortunately, a failure on the app was reported today. The purchase of ticket its not possible, hence the 503 error noted. You can try again.

Tita1709

I’ve got the same problem. I guess it’s a general thing.

Cdosramos

Tita1709

Hello

Unfortunately, a failure on the app was reported today. The purchase of ticket its not possible, hence the 503 error noted. You can try again

VlaznimA

Hello @Cdosramos and @Tita1709

The error should be fixed again. It was a problem with the SwissPass connections. However, I would like to recommend you to re-enter the payment method details on [sbb-tickets.cc,](http://sbb-tickets.cc,) reinstall the app on your mobile phone and log in again. The error should be fixed and you can buy tickets again.

If it still does not work, please send us a screenshot of the error message via the contact form on sbb-tickets.cc so that we can forward it to our IT specialists.

Greetings, VlaznimA.