Hello sjallard
My dear colleague @Nicole_B and I have checked your case.
It is possible to change the notification settings for the SBB Mobile app. As I said before, go to the phone settings (not the SBB Mobile app settings), enter ‘SBB Mobile’ in the search index and choose the ‘SBB Mobile app’.
Then,
- go to ‘Notifications’
- set it to: ‘allow Notifications’
- choose whether you want to mute the app’s notifications, or allow sound & vibrations
- go to ‘Notification categories’ (at the bottom of the page)
- tap on ‘Notification categories’
- activate ‘Disruption & change information’
- tap on ‘Disruption & change information’
- tap on ‘Sound’ to change the sound
Important: to change these settings, you must have received at least once a notification from SBB Mobile.
Kind regards,
Roland