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Guests from abroad

Travelling around Switzerland by public transport and looking for answers?

Alipay and WeChat miniprograms
Help & Contact for guests from abroad
Help & Contact concerning European trips
Missed connection due to track issue in Zermatt
Request to Modify Ticket Fare Option
My card has not come
wrong date of birth for the passenger. 세이버데이패스 생년월일 오기입
Question about ticket validity after partial cancellation
Refund on partial ticket
Basel Airport - Saver Day Pass
forgot to link my child's name with my half price card, how to link it again?
Refund Swiss travel pass to get Swiss travel pass flex
Ticket Status
Do we need seat reservations when traveling from Chiasso to Interlaken Ost?
Luggage porterage
How do you change valid start date
Seat Reservations - 28/8/26
Swiss travel pass surname mistake
Day Pass for Schools
Mail sent to ticketshop@sbb.ch yet no response

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